This company profile has been drafted by SOMO and provides an overview of unresolved corporate social responsibility issues that occurred or were addressed in 2010. In the context of the upcoming annual general meeting (AGM) of shareholders of KPN, this overview aims to provide additional information to shareholders and other stakeholders of KPN regarding unresolved CSR issues. By highlighting such issues, the overview can be used to identify areas of the company’s corporate responsibility policies and practices that need improvement and to formulate a more informed assessment of the company’s corporate responsibility performance. The company profile is part of a joint project of SOMO and VBDO (Vereniging van Beleggers voor Duurzame Ontwikkeling – Dutch Association of Investors for Sustainable Development).

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