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    • What are grievance mechanisms?
    • Why use a grievance mechanism?
    • Who can file a complaint?
    • When to use a grievance mechanism against a business?
    • How can I file a complaint?
  • Filing a complaint
    • Step 1: Consider filing a complaint
    • Step 2: Identify the entities causing or contributing to the harm
    • Step 3: Map the grievance mechanisms that may apply
    • Step 4: Identify your desired outcomes
    • Step 5: Choose the appropriate grievance mechanism
    • Step 6: Prepare for the complaint
    • Step 7: Write the complaint
    • Step 8: File the complaint
    • Step 9: Engage in the process
    • Step 10: Follow-up
  • Grievance mechanisms
    • International grievance mechanisms
      • ILO’s Committee on Freedom of Association
      • OECD Guidelines for Multinational Enterprises
      • The Compliance Advisor Ombudsman
      • Inspection Panel of the World Bank
    • Regional mechanisms: multilateral development banks
      • European Investment Bank’s Complaints Mechanism
      • EBRD’s Project Complaint Mechanism
      • IDB’s Independent Consultation and Investigation Mechanism
      • Asian Development Bank’s Accountability Mechanism
      • African Development Bank’s Independent Review Mechanism
    • Regional human rights commissions
      • Inter-American Commission on Human Rights
      • African Commission on Human and Peoples’ Rights
  • Resources
    • Brochures on grievance mechanisms
    • Videos on grievance mechanisms
    • Other resources on grievance mechanisms
  • Cases
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Home Human Rights & Grievance Mechanisms Resources

Resources

Here you can find various resources on corporate accountability and grievance mechanisms: ranging from brochures, guides and other useful documents.

Click on one of the categories below to find and download the specific documents.

related content

Brochures on grievance mechanisms

Videos on grievance mechanisms

Other resources on grievance mechanisms

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