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Eligibility criteria

And how to submit a request

The Counter is able to provide corporate research assistance in accordance with the following eligibility guidelines. These guidelines have been developed in accordance with SOMO’s mission and vision.

If, after reviewing the guidelines below, you are still unsure whether your request is eligible for research assistance, please send an email to with your questions or concerns so we can discuss these with you.

Who is eligible to request corporate research from The Counter?

Activists, public interest journalists, NGOs, trade unions, strategic litigators, and communities working to protect human rights, prevent environmental and climate collapse, and expose companies causing social and environmental harms are eligible. All support is subject to our capacity, and communities directly affected by social and environmental harms are prioritized.

Who is not eligible to request corporate research from The Counter?

Commercial enterprises, investors or individuals with financial interests, governments, donors, individuals not linked to the harm caused by the company, and activists with the means to pay, are not eligible. The Counter only takes on requests that align with SOMO’s mission and vision.

What sort of company information does The Counter provide?

The Counter aims to provide information on company finances, ownership, investors, corporate and capital structures, subsidiaries, supply chains, governance and operations if it is accessible and available. The Counter will provide the information, the sources used, a summary of the findings, and possible suggestions for further action. If we cannot find or access this information, we cannot provide it.

What sort of information does The Counter not provide?

The Counter will NOT provide support for research requests with the following subject matter or intended usage:

Preview of the submission form 

To submit a request, you need to create an account on our online help desk tool, Zammad. Once logged in, you will see a form (called a ticket) where you can begin working on your submission. You can download a preview of the list of questions to get an impression of the information we require from you. Download the preview in English, Spanish and French

Ready to submit your request?

Have you reviewed the eligibility guidelines and the FAQs? Create an account here to submit your request, or log in with an existing account and follow the instructions.

The Counter team will assess your request and get back to you within two weeks to let you know if we can help. All research support is subject to our guidelines and capacity.

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