This company profile has been drafted by SOMO (Centre for Research on Multinational Corporations) and provides an overview of controversial business practices that occurred or were addressed in 2010. In the context of the upcoming annual general meetings (AGMs) of shareholders of Heineken, this overview aims to provide additional information to shareholders and other stakeholders of Heineken regarding outstanding CSR issues. By highlighting such issues, the overview can be used to identify areas of the companys corporate responsibility policies and practices that need improvement and to formulate a more informed assessment of a companys corporate responsibility performance. This company profile is part of a joint project of SOMO and the VBDO (Dutch Association of Investors for Sustainable Development Vereniging van Beleggers voor Duurzame Ontwikkeling).

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