This paper investigates how Social Accountability International (SAI) – a social certification organisation for factories and organisations, and the Ethical Trading Initiative (ETI) – an alliance of companies, trade unions and voluntary organisations working to improve the lives of workers – have dealt with concrete complaints about abusive labour conditions in the textile and garment industry in South India.

The report was written by the India Committee of the Netherlands (ICN), Centre for Research on Multinational Corporations (SOMO), and UK-based Homeworkers Worldwide (HWW). The authors looked at how concrete complaints were dealt by ETI and SAI respectively and whether their complaints systems meet the standards of the United Nations Guiding Principles for Business and Human Rights.

Conclusion: SAI and ETI failed to deal effectively with concrete complaints about abusive labour conditions of girls and young women in the textile and garment industry in South India.

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