Grievance mechanisms exist at the project, company, sector, national, regional and international levels. They may directly address a company’s behaviour and responsibilities, a government’s obligation to protect citizens or an institution’s duty to comply with its policies and procedures. Grievance mechanisms also vary in objective, approach, target groups, composition, government backing, procedure and costs.
Types of grievance mechanisms
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International grievance mechanisms
Grievance mechanisms exist at the project, company, sector, national, regional and international levels. They may directly address a company’s behaviour and responsibilities, a government’s obligation to protect citizens or an institution’s duty to comply with…
Regional mechanisms: multilateral development banks
Grievance mechanisms exist at the project, company, sector, national, regional and international levels. They may directly address a company’s behaviour and responsibilities, a government’s obligation to protect citizens or an institution’s duty to comply with…
Regional human rights commissions
Grievance mechanisms exist at the project, company, sector, national, regional and international levels. They may directly address a company’s behaviour and responsibilities, a government’s obligation to protect citizens or an institution’s duty to comply with…
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The process of filing a complaint can be demanding and complicated. SOMO has extensive experience assisting groups in preparing complaints, and can help you choose the most appropriate grievance mechanism and help you to better…