An unresolved CSR issue in 2011

This company profile has been written by SOMO and provides an analysis of one particular unresolved corporate social responsibility issue that occurred in and was addressed in 2011. In the context of the upcoming annual general meeting (AGM) of shareholders for Ahold, this document aims to provide additional information to shareholders and other stakeholders of Ahold regarding the companys CSR performance. The analysis of this issue can be used to identify areas of the companys corporate responsibility policies and practices that need improvement and to reach a more informed assessment of the companys corporate responsibility performance. This company profile is part of a joint project of SOMO and the VBDO (Vereniging van Beleggers voor Duurzame Ontwikkeling – Dutch Association of Investors for Sustainable Development).

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